– Compliance Designation Renewed Following Rigorous Third-Party Audit –
SAN DIEGO, Calif., February 8, 2016 — Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, announced it has been recertified by the DBA International Program as a Certified Professional Receivables Company (CRPC), after a stringent independent third party audit of Encore’s practices and controls.
The DBA International Certification Program, version 3.0 was designed to hold certified debt buyers, collection agencies, and law firms to a set of uniform, consumer-oriented standards that are based on industry-leading best practices. These standards establish requirements addressing account diligence at the time of purchase, data and documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management and oversight, credit bureau reporting, and protecting consumer information through data security.
“I’m pleased that Encore has once again met the gold standard in quality of service and best practices. We’ve partnered with DBA since its inception and assisted in the development of this set of standards,” said Amy Anuk, Senior Vice President of Business Development for Encore Capital Group and Chair of DBA’s Certification Council.
The recertification audit determined Encore was in full compliance with the applicable standards.
Doris Hektor, Chief Compliance Officer for Encore Capital Group stated, “This designation represents our hard work to maintain a strong culture of compliance, focus on the consumer experience, and continue our industry leadership in compliance.”
DBA Board President Kay Dreifuerst commented, “DBA International commends Encore Capital Group on this milestone. Not only is it an accomplishment to pass the audit, the process confirms for the company that it has robust controls over business processes, resource expenditures, performance results and measurements.”
For more information about DBA’s Debt Buyer Certification Program requirements, please visit www.dbainternational.org/certification/certification.asp.
About Encore Capital Group, Inc.
Encore Capital Group is an international specialty finance company that provides debt recovery solutions for consumers and property owners across a broad range of assets. Through its subsidiaries around the globe, Encore purchases portfolios of consumer receivables from major banks, credit unions, municipalities, and utility providers. Its Propel Financial Services subsidiary also helps home and business owners resolve property tax debt and avoid foreclosure through affordable monthly payment plans.
Encore partners with individuals as they repay their debt obligations, helping them on the road to financial recovery and ultimately improving their economic well-being. Encore is the first and only company of its kind to operate with a Consumer Bill of Rights that provides industry-leading commitments to consumers. Headquartered in San Diego, Encore is a publicly traded NASDAQ Global Select company (ticker symbol: ECPG) and a component stock of the Russell 2000, the S&P Small Cap 600 and the Wilshire 4500. More information about the company can be found at http://www.encorecapital.com. Information found on the company’s website is not incorporated by reference.
Encore Capital Group, Inc.