Environmental, Social and Governance
“Caring for and empowering people is essential to who we are as a business and critical to advancing progress on our ESG strategy. As I reflect on our accomplishments, I am most proud of how our colleagues from around the globe worked together to support and uplift our consumers, colleagues and communities.”
– Ashish Masih, President & CEO, Encore Capital Group
A Message from Our
President & CEO
As we look ahead, we remain committed to delivering value to all our stakeholders while also making a positive difference in our communities.
A Message from Our
ESG Steering Committee Chair
“People Helping People” is a simple yet profound phrase that encapsulates the heart of Encore’s Mission and Values and our efforts to advance our ESG journey.
Our Commitment to
the People We Serve
Our unwavering care for consumers on their journey to economic freedom is at the heart of our business.
Our Commitment to
Our Colleagues
We take pride in cultivating a strong culture in our offices globally with personal and professional development opportunities, strong diversity and inclusion efforts and initiatives that take a holistic approach to employee wellbeing.
Our Commitment to
Global Communities
Our Mission to help consumers create pathways to economic freedom extends beyond our four walls as we take proactive action to strengthen our communities.
Our Commitment to
Supporting a Healthier Planet
Our global colleagues work together to address our environmental footprint through sustainable business operations and through partnerships in our communities that help drive impact.
Our Commitment to
Operating Responsibly
We uphold the highest ethical practices and decision-making standards, furthering our commitment to responsible business practices.
Download Our
2022 ESG Report Here
Download Our
2021 ESG Report Here
“I firmly believe that our ESG journey is a true reflection of Encore’s collaborative culture. This is why we have adopted a strategy to implement our governance structure in a manner that fosters and motivates engagement from internal stakeholders.” — Eloisa Orozco Director, Corporate Communications and Global ESG Lead