Many of the female tech colleagues at Encore Capital Group and its subsidiaries, Midland Credit Management (MCM) and Cabot Credit Management, knew from an early age they wanted to work with technology in their careers. Others found the skills matched their personalities over time. The common thread is that they enjoy problem-solving and working collaboratively …
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10 Years of Encore’s Midland Credit Management in Costa Rica: How a People-First Business Emerged
Allan Padilla was one of the first people Encore Capital Group subsidiary Midland Credit Management (MCM) hired in Costa Rica. A computer engineer who taught English as a second language, he found a niche helping large information technology (IT) companies start operating in Costa Rica. That’s when MCM came along and this past year, together, …
Cabot Financial France Helps Connect Unemployed Residents with Customer Relationship Skills
In Lyon, France, the location of Cabot Credit Management’s largest French operation, our colleagues are working to make a lasting, positive impact on our community while fostering a diverse and inclusive workforce. Because unemployment is high in the region, many young residents are searching for job skills. Recognizing that customer relationship skills can translate across …
Encore Announces Findings of 2021 Economic Freedom Study
Download the report here Today we announced the findings of our first Economic Freedom Study. The survey asked 2,600 people in Encore’s largest markets, the United States and United Kingdom, their feelings about personal finances and the economy, and explored the impact of the COVID-19 pandemic. With Encore’s mission of creating pathways to economic freedom …
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MCM India is One of ‘100 Best Companies for Women in India’ for Fourth Consecutive Year
Our colleagues at MCM India are showing their commitment to a culture where everyone feels included and welcomed and we’re proud to share they’re being awarded for their efforts. For the fourth year in a row, MCM India has been recognized as one of the 100 Best Companies for Women in India (BCWI) by Avtar …
Leadership Insights: A Conversation with Encore President and CEO, Ashish Masih
This year Encore President and Chief Executive Officer, Ashish Masih, celebrates four years in the role and 12 years with the company. We had a chance to sit down with him to talk about what he learned, his thoughts on Encore’s critical role in the economy, his hopes for the future and much more. You …
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MCM’s CSR Bolsters Community Health, Environment, and Education for Children in India
MCM’s Corporate Social Responsibility (CSR) efforts demonstrate our commitment to making a positive and sustainable impact, through our business, everywhere we operate around the world. These efforts have been on full display in India, thanks to our colleagues there and around the world. In recent months, our colleagues have poured their time, energy, and dollars …
Helping Consumers Achieve Financial Health with Personal Connection
At Midland Credit Management (MCM), Encore’s U.S. subsidiary, we often talk about our empathetic approach to helping consumers pay off debt. But what does that mean? For Shawn Thomas, MCM’s Managing Vice President, Operations, it means listening more than talking — especially when interacting with a new consumer. The conversation can be challenging, but Shawn …
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‘First, You Want to Listen’: How MCM Account Manager Jesse Helps Consumers
Employee Spotlight: Jesse R., Account Manager, MCM Midland Credit Management (MCM) account manager Jesse R. wants the consumers he talks to every day to know they have more in common than not. He answers calls from consumers in difficult situations on a day-to-day basis. The common thread, he said, is that they’re all seeking answers. …
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Encore C-suite Female Executives Discuss Their Inspiration, Philosophy and Advice for Women Colleagues
As we celebrate Women’s Equality Day on August 26, we sat down with three of Encore’s female executive leaders to learn about their accomplishments, what inspires them, their philosophy for success, and advice they would give to other women aspiring to C-suite positions. Read on for more insights from Amy Anuk, Senior Vice President and …