Encore Capital Group Celebrates 2023 Great Place to Work Certifications™

At Encore Capital Group (Encore), we’re always looking for opportunities to learn and grow as an organization, which is why we were excited to participate in the Great Place to Work® (GPTW) survey in October. This annual survey forms the foundation of our efforts to co-create what a great place to work looks like at …

MCM Costa Rica Supports Local Community with Financial Literacy Lessons for Teen Mothers

When MCM Costa Rica established its Corporate Social Responsibility (CSR) Committee two years ago, one colleague’s story inspired them to make giving back personal. Claudia G., an MCM Costa Rica Account Manager, had been served as a teenager by Hogar Posada Belen, a non-profit that helps teenage mothers with the skills they need to be …

Leadership Insights: A Conversation with John Yung, President, International and Cabot Credit Management

We recently sat down with John Yung, who began serving as President, International and Cabot Credit Management in May 2023, to discuss his leadership philosophy and the ways Cabot serves our consumers in Europe and the U.K. John most recently served as Encore Capital Group’s Senior Vice President, Chief Global Strategist and Growth Officer, and …

Encore Publishes 2022 ESG Report

Download the Full Report Here Today, Encore Capital Group published our 2022 Environmental, Social and Governance (ESG) Report, highlighting our efforts to empower people and communities, support a healthy planet, and champion responsible business. While this marks the second year of our reporting journey, ESG has always been important to the success of our business …

Leadership Insights: A Conversation with Midland Credit Management President Ryan Bell

We recently sat down with Midland Credit Management (MCM) President Ryan Bell to talk about how the company helps consumers in a challenging economic environment, how it sets itself apart from other companies in the industry, and what makes MCM a great place to start and grow a career. MCM is an operating unit of …

Encore’s Pride Network Promotes Belonging and Visibility for LGBTQ+ Colleagues

Continuing its commitment to foster a diverse, inclusive workplace, Encore Capital Group (Encore), through its subsidiary, Midland Credit Management (MCM), recently launched its Pride Network for LGBTQ+ colleagues, joining other Employee Resource Groups like the Black Employee Network and Women@Encore&Allies.  The mission of the Pride Network is to co-create a safe, unbiased, and inclusive environment …

How a Teacher Turned Cabot Colleague Translated Empathy, Listening Skills to Her New Career

Alexis, a Customer Consultant with Cabot Credit Management (Cabot) in the U.K., is used to listening to people. She taught primary school students for 17 years, coaching and listening not only to students, but also to fellow staff, parents and supervisors. When she was diagnosed with a health condition causing chronic pain, however, Alexis looked …

Encore, MCM Colleagues Mentor U.S. Military Veterans Transitioning to Civilian Careers

At Encore Capital Group (Encore), we’re grateful for the military veterans who are part of our work community. This Military Appreciation Month, we want to highlight our recently launched partnership with American Corporate Partners (ACP), a national non-profit organization focused on helping veterans and active-duty spouses find their next careers through one-on-one mentoring, networking, and …

Encore’s President and CEO Reflects on Company’s second Economic Freedom Study, Offers Five Ways Companies Can Meet Consumers Where They Are in Their Financial Journey

American consumers have existed in a state of flux for the past few years. While inflation rates have started to abate, the vast majority of people are still grappling with the rising cost of essential purchases, especially food and housing. An increasing number of people are spending more than they earn, and many feel less …

Women@Encore&Allies: Building Community and Fostering Female Empowerment Around the Globe

Nearly a decade ago, Encore Capital Group founded its first employee resource group (ERG), Women@Encore, to empower women through support, training and mentoring, and to raise awareness of gender gaps and biases. More recently, two of Encore’s executives have rebranded and revamped the group under a new name: Women@Encore&Allies. “As women in the workplace and the …